It’s all about people…
est. 1988

This training programme incorporates work-related projects focused on transferring skills back into the workplace for supervisors/managers and workers. The courses include basic business skills through to qualifying for a national certificate in Management NQF Level 3

SuperManagement Supervisory Skills

The aim is to empower those with potential to reach out and become effective leaders and equip those who are already leading to become more proficient.

The traditional approach to supervisory training focused solely on the supervisor whereas, SuperManagement binds supervisors, workers and managers together by making sure they are all “on the same page”. It aims to increase productivity and overall performance. It uses a spaced-learning approach, incorporating work-related projects between modules, thus avoiding a “crash-course” approach.

The SuperManagement training programme is flexible, practical and focused on immediately transferring skills learnt – back into the workplace by means of project work. With a choice of 28 modules for supervisors / managers, and 10 elective congruent modules for workers, this relevant programme dedicates 70% of its time to discussion and practical application.

Kevin Smith who leads the team, has a wealth of experience which gives him a unique insight into the challenges that middle management face.

Supervisory Training Modules

  • Understanding the Job
  • Setting Performance Standards
  • Improving Employee Motivation
  • Dealing with People Problems
  • Planning for Action
  • Planning Improved Work
  • Managing the Workday
  • Improving Work Methods
  • Dealing with Technical Problems
  • Suggesting a Course of Action
  • Giving Clear Instructions
  • Writing Memos and Letters
  • Conducting Meetings at Work
  • Improving Negotiation Skills
  • Delegating Work to Employees
  • Inducting the New Employee
  • Training on the Job
  • Assisting in Selection
  • Disciplining Employees on the Job
  • Handling Complaints and Grievances
  • Maximising Customer Satisfaction
  • Improving Team Performance
  • Leading by Example
  • Coaching Employees at Work
  • Performance Management
  • Bottom Line Business Skills Training

Worker Training Modules

  • Understanding Supervision
  • Obstacles to Good Work
  • Looking for Improvements
  • Working With Others
  • Doing a Good Job
  • Helping to Solve Problems
  • Receiving an Instruction
  • Developing in the Job
  • Making a Complaint
  • The Need for Discipline

National Certificate: Management – NQF Level 3 (Learnership)

The purpose is to upskill employees in junior management. It is intended to empower learners to acquire the knowledge, skills, attitudes and values required to operate confidently as junior managers in the South African community and to respond to the challenges of the economic environment and changing world of work.

Qualifying learners are capable of:

  • Carrying out simple research tasks
  • Interpreting current affairs related to a specific business sector
  • Recognising the effect of HIV/AIDS on the specific workplace, business sub-sector and own organisation
  • Applying knowledge of self and team to enhance team performance
  • Maintaining records
  • Managing time and the work process
  • Explaining the structure of an organisation
  • Conducting a formal meeting
  • Inducting a new member of a team
  • Motivating a team
  • Describing the management function of an organisation

Assessment of Competencies and Traits

This 4-phased approach, aimed at middle-management and key employees who interact with customers, is designed to identify strengths and weaknesses in 12 core competencies. This ensures you:

  1. Understand the real developmental needs by means of assessment
  2. Create an effective Individual Development Plan supported by an experienced coach
  3. Train to close the identified competency gaps
  4. Coaching as a tool to self validate results, follow-up and further refine the Individual Development Plan

ACT utilises scientific tools, best practice coaching and globally-endorsed training modules. The action plan that each person develops is then taken back to the workplace, implemented and monitored to measure results.


Coaching is used to develop individual development plans which incorporate specific goals and actions. In addition coaching is an ideal vehicle to ensure follow up and skills application in the workplace.

Time and Stress Management

The modern business world is characterised by the sheer speed in which one has to operate combined with information overload. To be competitive and productive each individual in your organisation needs to be able to focus, meet deadlines, and understand how to manage time and interruptions thereby reducing stress. We not only equip delegates with the skills but also the tools to manage their daily lives. We ensure that each person not only knows what to do – but how to do it.

NQF Skills Training

We have developed short courses aligned to NQF unit standards that form building blocks to a formal qualification.

Behavioural Assessments

Some clients require a dependable and professional assessment tool for organisations to better evaluate, select, coach, develop and manage their human resources.

SuperManagement is a licensed provider of the PDA International Assessment Tool.

Find us

Suite 10,
15 The Boulevard,
Westway Office Park,

GPS Co-ordinates: -29.848526, 30.926383